WITHOUT A STRATEGY, CHANGE WON’T HAPPEN
Organizations face many obstacles to change, not least of which is lack of clarity over their own strategy.
- What is the objective?
- Do we have the means to reach this objective?
- How do we know when we’ve reached it?
- How do we make everyone in the organizations partners in change?
We draw upon our extensive experience working with clients, from Fortune 500 companies to small Internet start-ups, from manufacturing firms to government agencies, to pursue effective strategies for change. Some important elements of our approach include the following:
- A framework for changed built from important insights into innovation.
- Principles drawn from practical experience and academic research.
- A view of strategy that goes beyond static plans and monumental executions, to a multi-level, ongoing process of proposing, testing, and adjustment.
- Simultaneous top-down and bottom-up forces for change.
HOW WE HELP OUR CLIENTS
For executives and managers eager for change in their organization, we provide the following:
- Assessment. Using a framework that looks at change as an innovation process within the organization, we assess that organization’s potential for profound change. Generally, we need to go both wide and deep in our understanding of the organization to make this assessment. For example, we do not want to speak with just a small set of managers in one part of the organization, but people in both individual contributor and management positions across multiple departments, as well as customers and partners.
- Recommendations. Based on these assessments, we help clients build a roadmap for change, with key check-points for reassessment and adjustment.
- Training and coaching. We provide training in organizational innovation methods, as well as follow-on coaching. The audience can be as small as key executives, and as large as multiple teams working across different departments.
HOW IT FITS WITH THE REST OF WHAT WE DO
We use a similar framework for change strategy when helping clients succeed with software innovation. In addition, we help clients use software innovation as a catalyst for broader changes in the organization.
Serious games are critical tools for generating ideas for new strategies, testing these strategies in advance of implementing them, and ensuring alignment across the different parts of the organization.